Every business wants to have happy customers. This is especially true with auto repair shops and tire stores where business is fiercely competitive. If you want to beat the competition, you’re going to have to exceed the expectations of customers. If you’re looking for ways to keep customers smiling in your auto repair shop or
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Here’s a big assumption that many auto repair shops make: They assume employees know how to answer the phone. In most cases, they don’t know what they’re doing. Just like employees need training on how to use tire shop management software and repair shop management software, employees also need training on answering the phones. Following
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Shopping for auto repair shop software can be difficult. There is a lot at stake. Selecting the wrong software can do significant harm to the productivity of your business. To help protect against this, the five features below should be included in any auto repair shop software that you buy. Mobile Order Taking: If you’re
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Creating a loyal base of customers is one of the best ways to increase sales at your auto repair shop or tire shop. Loyal customers mean return sales, which means more money for your business. There are a lot of great ways to attract customers back to your auto repair shop or tire store. Here
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Managing a fleet of vehicles can be a difficult process. You need to keep track of fuel, maintenance, insurance and other costs. There is a fine line between profits and losses when it comes to fleet management. To help you manage your car fleet the right way, we’ve come up with a list of some
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It’s important to keep customers happy while waiting for auto repairs. A happy customer means they might return to have more auto repair work done in the future. To help keep your customers happy, here are some things you can do at your auto repair shop or tire store. 1. Fully Discuss The Repair: One
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Are you looking for new ways to get more people to visit your auto repair shop or tire store? Social media is an affordable option that is more effective than some of the more traditional ways of advertising. Social media websites such as Facebook and YouTube are great ways to find new customers. If you’re
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It can be sometimes hard to come up with cost effective ways to improve productivity at your auto repair shop. With the long hours and the day-to-day business demands, you don’t have much time to explore ways to boost productivity. To help get you started, we’ve come up with a list of quick and easy
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When it comes to running your business, you want profitable results. The Auto Shop Management Blog is a place to get expert advice repair shop management and best practices that produce results. It’s a place where you can share what’s worked and what hasn’t worked. This is the place you want to be to discuss
