Feature

Controls In Automotive Repair Shops

Establishing controls in automotive repair shop processes can be a significant factor in business success. Any business has the potential for losses to be incurred where there are openings in established practices. Making controls an integral part of business process design will have a significant impact on avoiding this kind of problem. Following are areas …

Controls In Automotive Repair Shops Read More »

Utilizing Incentives and Consequences in Automotive Repair

People respond to incentives and avoid consequences. In the automotive repair business these two concepts can be employed effectively in dealings with customers as well as personnel. Important factors driving customers when it comes to vehicle ownership are safety and cost of ownership. When marketing and sales efforts incorporate incentives and consequences positive results can …

Utilizing Incentives and Consequences in Automotive Repair Read More »

Getting Back to Basics in Automotive Repair Marketing

Marketing has changed dramatically in recent years. The advent of the Internet has brought about a slew of new marketing concepts and techniques. Today we’re bombarded with fancy new terms like Digital Marketing, Internet Marketing, Content Marketing, Social Media Marketing and Inbound Marketing. If basic marketing concepts aren’t employed – the effects of these modern …

Getting Back to Basics in Automotive Repair Marketing Read More »

Using Key Performance Indicators in Automotive Repair Management

In the automotive repair business circumstances will always require management attention. If a business is to sustain positive growth then key performance indicators can be evaluated to identify areas to which attention should be focused. When utilizing key performance indicators they should always be compared to bench marks such as industry averages to determine whether …

Using Key Performance Indicators in Automotive Repair Management Read More »

– We Integrate With –