Providing Auto Shop Management SOFTWARE Solutions Since 2005

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Why Your Auto Repair Shop or Tire Store Needs Customer Satisfaction Surveys

If you want to improve sales at your auto repair shop or tire store, you need to know what your customers think about your services. One of the best ways of getting the opinions of customers is through a customer satisfaction survey. You’ve probably gotten these types of surveys before.  Customer satisfaction surveys usually come …

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How Auto Shop And Tire Store Employees Should Answer The Phone

Here’s a big assumption that many auto repair shops make: They assume employees know how to answer the phone. In most cases, they don’t know what they’re doing. Just like employees need training on how to use tire shop management software and repair shop management software, employees also need training on answering the phones. Following …

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Five Features That Your Auto Repair Shop Software Needs

Shopping for auto repair shop software can be difficult. There is a lot at stake.  Selecting the wrong software can do significant harm to the productivity of your business. To help protect against this, the five features below should be included in any auto repair shop software that you buy. Mobile Order Taking: If you’re …

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