FastTrak Auto Repair Shop Scheduling Software allows appointments to be created or scheduled for quotes. Target daily thresholds can be set for car count and labor hours. If the target is exceeded a warning will be displayed but the user can opt to continue. A pre-formatted confirmation can be sent to the customer by email or text at the time an appointment is created. ‘Call to remind’ can be specified for an appointment.
A list of customers who requested a reminder call can be brought up and the customers can be contacted. If an appointment is cancelled FastTrak Auto Repair Shop Scheduling Software will display a list of the customers who asked to be contacted and they can have the option of moving their appointment to an earlier date.