See What Our Customers Say About FastTrak
"We switched over to Fast Trak in 2014 and it was one of the best decisions we have made for our business. Johann and Larry are great! They have been extremely responsive to our needs. They have always gone above & beyond for us. As a family owned business we appreciate the service they provide. In our 43 years in business we have worked with several software companies and none compare to FastTrak. Johann & Larry have made us feel like family. FastTrak has met all of our needs accounting, service repair orders, inventory, parts ordering, & marketing. They also offer a great on boarding process that makes sure you are familiar with the system before you go live. I appreciate the way they teach you the system step by step so it is not overwhelming. If you are looking for true customer service give FastTrak a call."
Mike LillisJ & F Motors Ltd., Arlington, VA★★★★★

"We have been using FASTTRAK for a few years now. The FastTrak support team has been so responsive to our company’s needs and they are always improving this their system. This system has made it very easy for us to be in direct connection with our vendors through their integration system. The same can be said with the integration with Alldata and with Carfax. This gives us the tools to speed up the process for our technicians."
Tim Morrow, Operations ManagerSuperior Auto Care Group, Reston, VA★★★★★

“With being new to the Service advisor position, Fast Trak was very easy to navigate and learn quickly. If and when I do run into errors that I can't figure out customer service is but a call away with fast response times. I love that at the end of the month when I am processing sales tax I can just run a payment by type report this helps with keeping the books straight as well as calculating the sales tax. Highly Recommend!”
Angela MorrisGerman Auto Center Specialist, The Woodlands, TX★★★★★

“Great company, Great service, always available for us.”
Elias Tigiros Mountain Service Imports, Signal Mountain, TN★★★★★

“FastTrak is the best auto shop software we have used, their customer service is amazing. Larry and Johann are hands down the best part, they make using the software easy. The software integrates with our parts warehouses and our marketing teams. Our technicians can review car history with ease. Also being able to scan code print outs into the system and attach them to the car history is wonderful. FastTrak does continuous updates to better the software which is so refreshing. The software will help keep you on top of your customer’s needs and wants.”
Cynthia KallunkiAutohaus, Eugene, OR★★★★★

“The last shop I managed we used FastTrak shop software. When I was hired as manager at my current shop, I recommended FastTrak to the owner of the company and have been using it here since August of 2015. The program is simple to use and has many layers and levels of detail depending on the size of your business and what information you need (the needs of a small shop of two techs vs a larger shop or dealership). It integrates with all of our vendors and our labor guides to streamline estimating and invoicing.”
Tom Silknitter, Service ManagerThe Porsche Specialists, Broomall, PA★★★★★

“The last shop I managed we used FastTrak shop software. When I was hired as manager at my current shop, I recommended FastTrak to the owner of the company and have been using it here since August of 2015. The program is simple to use and has many layers and levels of detail depending on the size of your business and what information you need (the needs of a small shop of two techs vs a larger shop or dealership). It integrates with all of our vendors and our labor guides to streamline estimating and invoicing.”
Neil GeeseyToyoMotors Auto Care, Phoenix, AZ★★★★★

“FastTrak is a very well thought out system with lots of smart features that allow documentation of the process from cold call wanting pricing to appointments, estimates, invoicing and all the canned jobs and parts that go with it. It has great real world time saving features, job flow management capable of supporting shops with multiple service writers and/or writer and dispatcher. The system support and maintenance are excellent.”
Bruce PowersAutowerkes, Inc., Huntington Beach, CA★★★★★

“FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier. We are able to accurately find front and rear fitments by brand with just a click of the mouse.”
Paul DickersonRAD Tires, Inc., Fountain Valley, CA★★★★★

"We chose FastTrak software for our first shop. We appreciate the Risoria team taking on an overseas client. As newcomers to the business, the learning curve was tough. But the FastTrak Support Team and Johann in particular continue to provide the consistent, reliable support and advice which we need. There is a great deal more functionality we look forward to employing as we grow the business."
David Sobrian, PM Auto ServiceLtd. Port of Spain, Trinidad and Tobago★★★★★

"My name is Greg Hwang and I’m the owner of HOUSE Automotive in Encino and Pasadena California, we are a Porsche only service and repair facility.
HOUSE Auto met Johann and Larry at the SEMA convention in 2010 and Fast Trak helped HOUSE Automotive launched our little independent Porsche service facility in June, 2011.
The reasons Fast Trak won our business over and over that is because these main reasons below.
1. How detailed the paperwork could be for our Porsche clients who some of them read legal contracts day in and day out as their profession. 2. Customer service from FastTrak. They're the most responsive software company I've dealt with. Better than Reynolds, ADP, Mitchells, etc.
3. Training process. The amount of time and details how Fast Trak go through with you from setting up the company to closing a repair order. Fast Trak is the way to go. Give them a try guys!"
Greg Hwang, Chief Executive OfficerThe reasons Fast Trak won our business over and over that is because these main reasons below.
1. How detailed the paperwork could be for our Porsche clients who some of them read legal contracts day in and day out as their profession. 2. Customer service from FastTrak. They're the most responsive software company I've dealt with. Better than Reynolds, ADP, Mitchells, etc.
3. Training process. The amount of time and details how Fast Trak go through with you from setting up the company to closing a repair order. Fast Trak is the way to go. Give them a try guys!"
House Automotive★★★★★

"FastTrak has allowed us to streamline our shop process and more efficiently communicate between customers, service advisors, technicians, and management. Their software management solution plays a crucial impact in our ability to increase our car count and manage our overall profitability. Furthermore, the training and support we have received is top notch. It has allowed us to operate the program smoothly and confidently, making for a trouble-free experience for ourselves and our customers! We highly recommend FastTrak!"
Kevin MorrisonMorrison Tires, Inc., Garden Grive, CA★★★★★

"Since working with Risoria, our ability to keep track of all aspects of our business at Autowerkes, Inc. has been easy and efficient. FastTrak allows several avenues of tracking, from our customer jobs, whether parts used and/or services provided, vendor account access to order parts needed, returns and linking which repair orders they belong.
For my job as a bookkeeper, Risoria provides an interface from FastTrak to QuickBooks that allows a check system catching human posting errors to be rectified immediately. I am able to transfer customer invoice payments, services, parts, labor and taxes as well as vendor parts purchased that have been entered at the shop, directly to QuickBooks in one step weekly. Once transferred to QuickBooks, customer invoice payments are entered as deposits directly to the bank account and repair services are tracked which simplifies the end of year reports.
In the same easy step, the parts purchased from each of our vendors are transferred to their respective account to verify when vendor bills are due. Risoria has personalized the FastTrak program to include and keep track of what Autowerkes requires and has even made adjustments along the way when our needs have changed. The team offers ample training with continued support and they respond and resolve any questions quickly. I highly recommend working with Risoria’s FastTrak Auto Shop Management Systems."
Rosanna O'Farrell, BookkeeperIn the same easy step, the parts purchased from each of our vendors are transferred to their respective account to verify when vendor bills are due. Risoria has personalized the FastTrak program to include and keep track of what Autowerkes requires and has even made adjustments along the way when our needs have changed. The team offers ample training with continued support and they respond and resolve any questions quickly. I highly recommend working with Risoria’s FastTrak Auto Shop Management Systems."
Autowerkes, Inc., Huntington Beach, CA★★★★★
