Management Software

Managing Technician Work through the Auto Repair Shop Management System

The interaction between the service advisor and the technician is still handled outside the software system by some shops. Managing these activities through the software system can have a major impact on productivity, sales and profits. The more these activities are performed through the system the more time is available for value-add activities. In the …

Managing Technician Work through the Auto Repair Shop Management System Read More »

The People Factor in an Auto Repair Shop System Implementation

The people involved in a software system implementation are a critical part of the process. They can be even more important than the system itself. The employees of a business will have different attributes and traits that will impact any system implementation process. A software system supports the processes that people perform in the course …

The People Factor in an Auto Repair Shop System Implementation Read More »

The Web and Extranet Integration

Prior to the introduction of the Internet computers in different physical locations communicated with each other through private networks. The connections were established over phone lines either through dial up modems or dedicated connections. Information was for the most part transmitted in batches. Real time information integration hadn’t gained widespread usage yet. Also, at this …

The Web and Extranet Integration Read More »

The Introduction of Business Process Support Systems

The first computerized business systems focused primarily on data storage and reporting. When the terminal or computer monitor was introduced the potential for computerized systems expanded considerably. Of course the challenges of storage capacity and memory resources stunted growth in this area. But the ability to enter information into the computer from multiple screens brought …

The Introduction of Business Process Support Systems Read More »

– We Integrate With –