System Implementation

Managing Technician Work through the Auto Repair Shop Management System

The interaction between the service advisor and the technician is still handled outside the software system by some shops. Managing these activities through the software system can have a major impact on productivity, sales and profits. The more these activities are performed through the system the more time is available for value-add activities. In the …

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Parts Sourcing and Procurement through the Automotive Repair System

An area of activity that is sometimes handled outside the software system is parts sourcing and procurement. The reasons for handling things this way vary but if parts processing can be performed through the shop management system the benefits are significant. Efficiency and accuracy are improved and time saved during the process can be spent …

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Managing Customer Interaction through the Auto Repair Software System

The points in the repair cycle at which customer interactions occur are often handled outside the shop management software system. These activities are often based on processes that were formulated years ago and are still handled that way. As software systems have evolved and grown to encompass these activities some shops keep the processes in …

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Utilizing the Auto Repair Shop Management System

Auto repair shop owners are usually very cognizant of the level of resource utilization in their business. They want to see all bays in their shop being utilized to their fullest. And they want to see all technicians spending all their time working on automobiles. Shop management software can sometimes be the most underutilized resource …

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Auto Repair Software System Implementation Impact

The migration from one system or methodology to another is largely impacted by the situation the business is moving from and the situation it is moving to. Absorption of change will take place more readily when it’s minimized and controlled as much as possible. Understanding the current situation and the path to the desired situation …

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The Business Impact on an Auto Repair Shop System Implementation

  The state of a business and the way it processes transactions is an important factor in any system implementation. A software system must be a good fit for the way an automotive repair operation functions. The age of a business, the way its processes are defined, its customer base and its suppliers are all …

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The People Factor in an Auto Repair Shop System Implementation

The people involved in a software system implementation are a critical part of the process. They can be even more important than the system itself. The employees of a business will have different attributes and traits that will impact any system implementation process. A software system supports the processes that people perform in the course …

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8 Ways Shop Management Systems Can Reduce Operating Costs

An effective shop management system can have a positive impact on operating costs in a number of ways. Of course there are costs associated with system implementation and ownership but if they’re effective – systems will pay for themselves. The following functionality inherent in shop management system will facilitate operating cost reductions.     Inventory …

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7 Keys to Successful Relationship Building in the Auto Repair Business

The most successful people are those who invest wisely. Success can be measured in a number of ways but those who achieve the greatest success are prudent and careful when making investments. Whether instinctively or otherwise those who are most successful in business understand that the most powerful investments are in people. The impact of …

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