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The Automotive Repair Shop Technician Vehicle Repair Process

The integrated repair process should be tightly connected to the technician’s activities. Each stage of the repair process should be recognized as being ready to start, in progress or complete. Automated visibility of these statuses should be provided by the Auto Repair Shop Management software. Following are primary points in the repair process as related […]

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Automotive Repair Shop Sales

From the point of initial contact through the repair cycle communication is the most important factor in successful automotive repair sales. Making sure that a complete understanding of the customer needs and offering any additional identified repairs is critical to success but even more so the relationship with the customer determines success of failure. Following

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Automotive Repair Shop Email Marketing Campaigns

Email campaigns are an integral part of automotive repair shop marketing. Sending messages to prospective customers can increase customer acquisition rates. Marketing by email to existing customers can increase frequency of customer visits thus accelerating sales growth. And inbound marketing can build relationships and result in business growth. Following are points to consider on email

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