Marketing has changed dramatically in recent years. The advent of the Internet has brought about a slew of new marketing concepts and techniques. Today we’re bombarded with fancy new terms like Digital Marketing, Internet Marketing, Content Marketing, Social Media Marketing and Inbound Marketing. If basic marketing concepts aren’t employed – the effects of these modern
Getting Back to Basics in Automotive Repair Marketing Read More »
An automotive repair business is usually operated by an owner who has the talent and drive to become a business owner. Running a small business and achieving the desired level of profitability is a very diverse subject with many facets. And people generally don’t have a tendency to go through a detailed assessment of their
Conducting an Automotive Repair Management Self-Assessment Read More »
In the automotive repair business circumstances will always require management attention. If a business is to sustain positive growth then key performance indicators can be evaluated to identify areas to which attention should be focused. When utilizing key performance indicators they should always be compared to bench marks such as industry averages to determine whether
Using Key Performance Indicators in Automotive Repair Management Read More »
According to most indicators the United States economy is growing at a pace not seen in years. Economic expansion is a positive circumstance and will support business success. However it can present challenges not experienced in a slower growth phase. Employees and other resources can become scarcer as there is more competition for them. Increased
The Small Business Challenges of a Growing Economy Read More »
Eliminating waste in automotive repair operations will reduce cycle time, increase vehicle throughput, achieve greater sales volume and increase profits. Waste in the repair cycle can be found in redundancy, unneeded actions and information lag time. Waste can be costly and focusing on eliminating it will make a business more competitive. Following are areas in
Eliminating Waste in Auto Repair Operations Read More »
In the automotive repair business achieving and maintaining required sales levels is an ongoing challenge. It’s always better to be proactive in this regard but unexpected circumstances can always affect the best laid of plans. An effective practice is to monitor specific sales based key performance indicators. If performance is not trending in the right
Combatting Declining Sales in Automotive Repair Read More »
Controls are employed by management to ensure that a business is performing at the desired level. In order to apply controls it is necessary to be able to measure different areas of business activity. If it can be measured it can be controlled and if it can be controlled it can be managed. The auto
Using Management Controls in Automotive Repair Read More »
One of the primary functions of management in automotive repair is to lead. And there are many different leadership styles that can be assumed by an auto repair shop owner or manager. Often in these types of discussions people tend to merge the traits and practices of leaders with those of managers as often they’re
A Look at Leadership Styles Read More »
One of the primary responsibilities of management in automotive repair is organization of the work environment. A well-organized environment not only has a positive impact on productivity and thus profitability it also affects customer relations as people will be more apt to do business with a well-run organization. The major components of auto repair shop
Auto Repair Shop Organization Read More »
Operational planning can have a major impact on business capacity, sales and profits in automotive repair. Different measurements on the effect of planning on business execution have shown that efficiencies can be increased by 20 percent on more. Efficiency increases result in greater capacity which leads to greater sales and profits. Of course planning takes
Operational Planning for Automotive Repair Read More »
