The long journey from system evaluation and selection, installation, training and pilot is now complete and you’re ready to go live with your new software system. If the previous phases of the project have been well planned and executed the startup phase will go smoothly. This phase of the project should be planned and managed
Repair Shop System Implementation and Start up Read More »
In any business environment image is critical but with many players offering similar products and services it becomes even more important. Every time a person is exposed to your business in any way their perception of who you are is affected. From the time they first become aware of your business to the point at
Auto Repair and Tire Shops – What Defines Your Image Read More »
A group of competent individuals working as an integrated unit will be many times more effective than a group of superstars acting independently. Fostering teamwork and cooperation can be the most important ingredient to success in business. The effectiveness of a team reflects the leadership abilities of management. This doesn’t mean that the responsibility for
Team Building for Tire and Auto Repair Shops Read More »
Implementing a new business support software system is an undertaking that should always be taken with care. The ease or difficulty of a new system startup is directly related to the degree of advance planning and preparation undertaken. The better the plan the smoother the implementation will be. When a new system is chosen for
Developing a Phased System Implementation Plan Read More »
When implementing a new software system the most important step to ensuring a smooth start up is relating the existing business processes to the new software. It is always the best policy to change as little as possible when implementing a new system and so the objective should be to support existing business processes without
Tire and Repair Shop System Implementation and Process Mapping Read More »
In any business healthy and friendly competition among co-workers is a good thing. Competition brings out the best in people. It motivates, stimulates and drives us to accomplish the maximum possible. Cooperation enables people working together to achieve positive results. A good team of people with good skills that functions well together can accomplish more
Evaluating Competition vs. Cooperation in Tire and Auto Repair Shops Read More »
The philosophy of Employee Empowerment is based on allowing employees to have input and control over the way their work is performed. There is undoubtedly a direct correlation between employee growth and business growth. As employee knowledge and abilities expand business success will do the same.
Employee Empowerment … the Anti-Micro-Manager Read More »
Change is inevitable. Change can be brought about by external circumstances, internal changes (personnel, etc), growth objectives, new investments and a host of other factors. Change is never easy but it’s even harder when it’s not managed. The importance of garnering support by the people that will contribute to the success of change implementation cannot
Implementing Change and Achieving Buy In Read More »
The cost of processing a repair order can vary considerably depending on the complexity of the work to be performed as well as a number of other factors. A very simple repair order can take very few relatively small steps while a complex order can take many steps. Continuous evaluation of each step in the
Evaluating the Effectiveness of Repair Order Processing Read More »
Effective planning can make the difference between business processes that are flawed and wasteful versus those that are efficient and well managed. There is a direct correlation between effort spent planning and quality of execution in any process. To develop an effective plan that will succeed in it’s execution utilize the following key points. State
