To make informed decisions when developing marketing plans, business plans and budgets it is important to know the customer attrition, retention and acquisition rates for the business. The customer attrition rate indicates the percentage of customers that are lost over a specified time period. This factor supports more effective planning for sales and marketing programs.
Implementing a new business support software system is an undertaking that should always be taken with care. The ease or difficulty of a new system startup is directly related to the degree of advance planning and preparation undertaken. The better the plan the smoother the implementation will be. When a new system is chosen for
Developing a Phased System Implementation Plan Read More »
Writing a business plan is essential to success in any enterprise. It’s about leadership. A business owner who doesn’t plan is not leading. A business plan states what you expect to accomplish in the months and years ahead and then defines how it’s going to be done. A business plan is comprised of many components
Writing a Business Plan for Tire and Auto Repair Shops Read More »
An important part of planning for a tire or auto repair shop is projecting what sales will be in future months. There are a number of factors that come into play when compiling these numbers and information can come from a number of sources. The most reliable place to start is with sales history if
Developing Sales Projections for Tire and Auto Repair Shops Read More »
Developing an effective marketing plan is an important part of any good company business plan. A marketing plan takes the decisions that were made in Identifying the Target Market, How to Reach them, Marketing Campaigns, Marketing Strategy and Marketing Objectives and formulates them into a detailed plan including the dates they will be executed, costs
Writing an Effective Marketing Plan for Tire and Auto Repair Businesses Read More »
In any business healthy and friendly competition among co-workers is a good thing. Competition brings out the best in people. It motivates, stimulates and drives us to accomplish the maximum possible. Cooperation enables people working together to achieve positive results. A good team of people with good skills that functions well together can accomplish more
Evaluating Competition vs. Cooperation in Tire and Auto Repair Shops Read More »
Parts pricing and sourcing is an integral component of the sales process in a Tire or Auto Repair business. Labor and parts are the 2 basic elements of services provided and both contribute to quality and price. It is important to keep the objectives of setting parts prices in mind when making this decision. First
Parts Pricing for Tire and Auto Repair Shops and the Cost of Procurement Read More »
The philosophy of Employee Empowerment is based on allowing employees to have input and control over the way their work is performed. There is undoubtedly a direct correlation between employee growth and business growth. As employee knowledge and abilities expand business success will do the same.
Employee Empowerment … the Anti-Micro-Manager Read More »
Labor is a significant component in determining profitability and competitiveness in the auto repair and retail tire business. It is of the utmost importance that estimates of labor time are as accurate as possible to ensure that work is profitable and pricing is in line with the marketplace. There are a number of factors that
Measuring the Accuracy of Labor Estimates for Auto Repair and Tire Shops Read More »
Change is inevitable. Change can be brought about by external circumstances, internal changes (personnel, etc), growth objectives, new investments and a host of other factors. Change is never easy but it’s even harder when it’s not managed. The importance of garnering support by the people that will contribute to the success of change implementation cannot
Implementing Change and Achieving Buy In Read More »
