They say a good manager praises in public and criticizes in private. The fact is that criticism can be offered in a constructive way or a negative way. Nothing will demotivate an employee more than criticism delivered in a negative way. When criticism is negative an employee’s motivation will be to avoid this experience rather than to achieve the company’s objectives. Criticism should be offered at the right time in the right way. And criticism without recognition will most definitely have negative consequences.
Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world … Francis Hesselbein
In this statement Francis Hesselbein tells us that a negative culture in which employees don’t feel appreciated will result in a business that’s not competitive. In today’s business climate every advantage must be taken in order to be successful. Taking care in providing feedback to employees can make the difference between success and failure.
Catch someone doing something right … Kenneth Blanchard and Spencer Johnson
This statement is very simple and the opportunities to exercise it will most certainly present themselves if the small business owner looks for them. The opportunity to provide some positive feedback is a chance to build a positive culture which will result in business success.
Children imitate their parents, employees their managers … Amit Kalantri
In a business environment people learn by example just like kids. In a small business employees learn from the behavior exhibited by the owner.