A well configured accounting system is essential to success in any business and automotive repair is no exception. A business owner doesn’t need to understand the details and nuances of accounting but a basic understanding can help to understand how to take advantage of what an accounting system can provide. The double entry system, balance …
The chart of accounts is the heart of accounting for any business including automotive repair. A familiar saying is that “Accounting is the Language of Business”. A General Accounting System contains summarized business activity organized in such a way that the state of the business can be analyzed readily. A basic understanding of the components …
Automotive Repair Shop General Accounting Chart of Accounts Read More »
Accounting Subledgers and Operational Management Systems feed General Accounting Systems. A subledger contains the detail of a certain area of business activity while the general accounting system reflects a summary value of the business activity. Following are the primary business subledgers and operational systems:
Financial Statements are the primary output from an accounting system. The balance sheet and profit and loss statement provide a picture of the status of a company at a given point in time. Decisions can be made on what management focus should be going forward in order to achieve success. The primary statements are:
The integration of automotive repair operation processes can have a significant impact on quality service delivery. The service advisor and interaction with the customer along with the technician and parts management processes are the key to a seamless auto repair operations. Auto Repair Shop Software should automatically provide visibility of the point in the repair …
Automotive Repair Shop Operation Process Integration Read More »
The service advisor engages in the direct dealings with the customer. From the time that the engagement takes place – the service advisor must ensure that the repair opportunity is managed to make the best use of the technician’s time. Doing things in the proper order and being able to recognize what needs to be …
Automotive Repair Shop Service Advisor Processes Read More »
The integrated repair process should be tightly connected to the technician’s activities. Each stage of the repair process should be recognized as being ready to start, in progress or complete. Automated visibility of these statuses should be provided by the Auto Repair Shop Management software. Following are primary points in the repair process as related …
The Automotive Repair Shop Technician Vehicle Repair Process Read More »
Parts management is an integral part of the auto repair cycle. In order to be efficient in managing vehicles through the repair process – focus must be maintained on parts and each related status must be visible to shop personnel. The Auto Repair Shop Software must automatically allow for visibility of the repair order status …
From the point of initial contact through the repair cycle communication is the most important factor in successful automotive repair sales. Making sure that a complete understanding of the customer needs and offering any additional identified repairs is critical to success but even more so the relationship with the customer determines success of failure. Following …
A big part of automotive repair sales depends on presentation. If the customer doesn’t trust or doesn’t understand the repair recommendations being presented. – they’re not likely to authorize the work. It’s important to use everything available to explain recommended repairs to the vehicle owner. Following are points on repair presentations that will assist in …
