Increasing the new business quote capture rate can have a huge impact on growth and profits as each quote that turns into a repair order results in a new customer being acquired. Qualification of prospects to eliminate wasted time will improve the acquisition rate without adding new customers but the time saved can be used on more productive activities. Obtaining contact information will support marketing and sales efforts and presentation technique will improve image and relationship building. A relationship is always more valuable than a sale. Analyzing reasons for business won and lost will identify strengths and weaknesses allowing for continuous improvement in quote capture for new business. To find out more about how FastTrak supports increasing the quote capture rate click the link below:
