Auto repair shop management software should contain some basic reports to assist in making management decisions on where resources need to be directed. Three areas this can be applied to are sales, marketing and performance. Following are examples of what reporting should be included:
Starting a new automotive repair business requires a good deal of focus. Whether a first-time business owner or an existing auto repair shop owner expanding into a new location the same areas must be considered. Marketing, sales, operations and software are all important areas that a business owner must focus on:
Defining processes before opening the doors to the public can be the difference between success and failure. The sales process is no exception. It’s not a good idea to be figuring things out on the fly in front of the customer. Of course, flexibility will be required as customers can be different. Following are points …
Defining the Sales Process for a New Automotive Repair Business Read More »
Planning and defining repair operations can have a significant impact on success. A well-defined repair process will not only reduce operating costs but will have a positive effect on customer service. Every shop has different characteristics in terms of personnel, physical layout and location. Defining a process that best fits the circumstances will go a …
Operational Considerations for a New Automotive Repair Business Read More »
A system that’s designed to support the basics of repair and at the same time allow for growth and expanded usage is the best alternative for a startup shop. This way as the business grows the functionality of the system can be expanded without having to change systems. Following are points on auto repair shop …
Auto Repair Shop Software for New Automotive Repair Shops Read More »
The only constant in life is change (Heraclitus – Greek Philosopher). And change in our world continues to accelerate. In addition to the evolution of the business environment in which we operate there are sometimes significant unforeseen events that impact the way we operate. In order to succeed we must continue to adapt and adjust …
The Changing Automotive Repair Business Environment Read More »
Many significant changes in the environment in which we live have brought about changes in consumer vehicle usage and thus the automotive repair business. The pandemic, changes in retail shopping, inflation and recessionary trends and increased reliance on delivery are resulting changes in vehicle usage. Decreased business volume coupled with increased operating costs have resulted …
Changes in Consumer Vehicle Usage and the Impact on Automotive Repair Read More »
Changing system architecture and advances in technology have brought about increased capabilities for auto repair shops and with them come more challenges. Distributed systems, the increased use of portable devices and enhanced communication abilities have resulted in many challenges for the auto repair shop owner. Following are areas in which this has occurred:
Albeit minimal at the time of this writing – the impact of electric vehicles on the automotive repair industry is a factor to be considered. The use of electric vehicles will continue to grow and the maintenance requirements of these vehicles being different than gas powered vehicles will impact the automotive repair business. Following are …
Automotive Repair and the Growth of Electric Vehicles Read More »
Inflation refers to a general increase in prices resulting in a decrease in the purchasing value of money. Economists like to say it results from “too many dollars chasing too few goods”. This writing is intended to be a look at how inflation is measured and the major contributing factors – supply and demand: Price …
