The training and pilot phases of a system implementation are critical to the overall success of the project. Managing these phases of the project is best handled by developing written check lists and ensuring that each business process that will be supported by the new system is identified. Once the list of business processes is …
Managing the Training and Pilot Phases of System Implementation Read More »
Implementing a new business support software system is an undertaking that should always be taken with care. The ease or difficulty of a new system startup is directly related to the degree of advance planning and preparation undertaken. The better the plan the smoother the implementation will be. When a new system is chosen for …
When implementing a new software system the most important step to ensuring a smooth start up is relating the existing business processes to the new software. It is always the best policy to change as little as possible when implementing a new system and so the objective should be to support existing business processes without …
Tire and Repair Shop System Implementation and Process Mapping Read More »
Parts pricing and sourcing is an integral component of the sales process in a Tire or Auto Repair business. Labor and parts are the 2 basic elements of services provided and both contribute to quality and price. It is important to keep the objectives of setting parts prices in mind when making this decision. First …
Parts Pricing for Tire and Auto Repair Shops and the Cost of Procurement Read More »
Change is inevitable. Change can be brought about by external circumstances, internal changes (personnel, etc), growth objectives, new investments and a host of other factors. Change is never easy but it’s even harder when it’s not managed. The importance of garnering support by the people that will contribute to the success of change implementation cannot …
Up-selling in the auto repair and tire retail business whereby a customer is offered more expensive items or other add on items in an attempt to make a more profitable sale is a common practice. The pervasive philosophy is to get the maximum value from each vehicle the shop services. When practiced with the correct …
