Posts Tagged ‘productivity tips’

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Employing an Autocratic Management Style in Automotive Repair

Monday, September 29, 2014 17:11

An autocratic management style is used by a manager who decides what will be done and exactly how it will be done with no input from subordinates. Although this sounds somewhat negative there are circumstances under which it may be … Continue reading

 
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Employing Business Metrics to Increase Auto Repair Sales

Saturday, May 31, 2014 19:21

The term business metrics refers to taking measurements of key performance areas and evaluating them to determine if trends are positive or negative. Business metrics are measured in percentages making their assessment straight forward. Customer acquisition and retention rates, profit … Continue reading

 
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Process Control in Auto Repair

Wednesday, April 30, 2014 15:22

Process control is a very powerful component of quality management. This quality control technique involves applying measurements to business processes, evaluating them against expected standards and enacting corrective action as deemed necessary. There are many processes within an auto repair … Continue reading

 
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5 Keys to Continuous Improvement in Automotive Repair

Saturday, February 1, 2014 19:32

  The philosophy of continuous improvement espouses implementation of small incremental changes over time. Quality is the focus of continuous improvement and in any business – quality is defined by customer perspective. Dr. William Edwards Deming developed this management methodology … Continue reading

 
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Dr. Deming’s Key Principles of Business Transformation

Saturday, February 1, 2014 18:55

  Dr. William Edwards Deming developed the philosophy of business transformation which focuses on the concept that quality problems are inherent in business processes – not in employee discipline. He taught that if processes are sound then high quality competitive … Continue reading

 
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Evaluating Incremental Changes to Auto Repair Processes

Saturday, February 1, 2014 18:19

  When making changes to business processes the expected result should always be stated prior to implementation. The objective of continuous improvement is to make small incremental changes to business processes so that the business operation improves over time. Monitoring … Continue reading

 
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6 Keys to Selecting Points of Improvement in Auto Repair Processes

Thursday, January 30, 2014 18:24

When adopting the philosophy of continuous improvement the methods by which changes are identified and implemented are paramount to success. The basic premise of continuous improvement is the implementation of small incremental changes over time. Continuous improvement principles teach us … Continue reading

 
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4 Steps to Automotive Repair Process Analysis and Definition

Thursday, January 30, 2014 16:20

The practice of continuous improvement is based on making small incremental changes to existing processes over time. The idea is that a number of small incremental changes will equate to significant improvements in business operations. The business processes within an … Continue reading

 
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Continuous Improvement and the Core Processes of Auto Repair

Monday, January 27, 2014 23:24

The philosophy of continuous improvement espouses implementation of small incremental changes over time. The premise is that if a process is working well that doesn’t mean it couldn’t work better. A series of small improvements over time can equate to … Continue reading

 
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6 Keys to Business Leadership

Saturday, January 4, 2014 20:52

Leadership is a critical component to business success. Looking at how leadership occurs can improve management effectiveness and business performance. The ability to elicit quality performance from others is the crux of leadership. Planning, communication and organization are the foundation … Continue reading

 
 
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