Posts Tagged ‘auto shop organization’

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Automotive Repair Resource Interdependencies

Friday, July 24, 2015 0:47

There are many interdependencies in an automotive repair operation. Interdependencies can be sources of synergy or conflict depending on a number of factors. From a management perspective when people are aware that others depend on them and they’re sometimes the … Continue reading

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Support Functions and Interdependencies in Automotive Repair

Friday, July 24, 2015 0:18

  There are many activities that impact the effectiveness of the repair process in an automotive repair operation but are not part of the primary process itself. Regardless of who performs these duties they should be considered support functions. Scheduling, … Continue reading

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Automotive Repair Parts Management Interdependencies

Thursday, July 23, 2015 21:01

Parts management is a critical component in the automotive repair process. The majority of vehicle repairs require parts meaning that the repair shop is dependent on effective parts management. In order to excel in this area – parts requirements must … Continue reading

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Automotive Repair Technician Work Schedule Interdependencies

Monday, July 20, 2015 17:25

An automotive repair technician relies on a number of factors to be productive and make the most of available hours. At the same time many of the activities supporting those factors are dependent on the technician in order to be … Continue reading

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3 Keys to Superior Quality by Dr. W. Edwards Deming

Thursday, January 22, 2015 19:47

Dr. Deming teaches us that quality is not only predicated on excellent workmanship and reliable parts. Quality defines customer service and all aspects of the business affect service delivery to the customer. All employees of a company whether they’re front … Continue reading

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4 Key Points on Business Strategy from Dr. W. Edwards Deming

Wednesday, January 21, 2015 2:28

  Dr. W. Edwards Deming is recognized as one of the foremost experts on quality in US history. His position is that quality is all encompassing and all aspects of business activity affect quality and therefore customer service. He teaches … Continue reading

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A Look at Management Styles and the Automotive Repair Business

Tuesday, September 30, 2014 0:59

People employ many different management methodologies and over the years these practices have been defined and labeled. Many managers will gravitate to one management style and will be known for their preferred method of interacting with subordinates. This writer believes … Continue reading

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Utilizing the Laissez-faire Management Style in Auto Repair

Monday, September 29, 2014 23:59

When the laissez-faire management style is employed goals and objectives are communicated but the means of achieving them is left up to the employees. This is a very “hands off” approach to management. It can lead to an easier situation … Continue reading

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Using the Chaotic Management Style in Automotive Repair

Monday, September 29, 2014 21:40

The name of this management style may be somewhat misleading as it seems to imply that the objective is to promote chaos. However, what it really means is that all members or facets of an organization are allowed to act … Continue reading

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Using the Democratic Management Style in Auto Repair

Monday, September 29, 2014 21:08

When a democratic management style is utilized – employees are included in the decision making process. This management methodology is well suited to situations in which there are more than one possible alternative to addressing a situation and both management … Continue reading

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Automotive Management Network

A place to exchange information …