Monday, May 9, 2016 16:46
The FastTrak Resource Planning Feature supports easy recognition of resource availability when scheduling. Target capacities can be set and monitored to ensure shop is loaded to proper level. Reliable vehicle drop off and promised delivery dates are calculated … Continue reading
Friday, April 29, 2016 22:00
Continuous growth can be achieved through continuous improvement. This is true in any business. Continuous improvement rests on understanding the marketplace, knowing competitor’s strengths and weaknesses and honestly assessing your own strengths and weaknesses. Strengths and weaknesses are determined by … Continue reading
Friday, April 29, 2016 21:50
Continuous improvement fosters continuous growth. Therefore continuously assessing strengths and weaknesses of yourself and your competition will support success. This requires monitoring competitors, the marketplace and your own strengths and weaknesses. All factors will change over time thus areas of … Continue reading
Friday, April 29, 2016 21:45
The performance level of a business lives in the mind of the customer. Working to continuously improve on both strengths and weaknesses will result in better and better service. Also when customers see continuous improvements it affects their perception of … Continue reading
Thursday, April 28, 2016 21:26
In Automotive Repair as in any business you are defined by your customers and their perception of you. In order to define yourself look to your customer base. Identifying the demographic attributes of your customer base will provide valuable … Continue reading
Monday, April 4, 2016 1:59
Many small business owners started as a successful professional in their line of work with enough initiative and the communication skills to become a business owner. And with a business comes employees. The skills needed to manage and get the … Continue reading
Monday, April 4, 2016 1:49
They say a good manager praises in public and criticizes in private. The fact is that criticism can be offered in a constructive way or a negative way. Nothing will demotivate an employee more than criticism delivered in a negative … Continue reading
Monday, April 4, 2016 1:44
Small business owners should encourage contributions from all employees. Nothing will make an employee feel more part of a business than feeling like they can contribute. This should extend to them being able to make suggestions. This writer has seen … Continue reading
Monday, April 4, 2016 1:39
The term ‘Employee Engagement’ refers to the relationship between an organization and its employees. Wikipedia defines an engaged employee as one who is “fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s … Continue reading
Monday, April 4, 2016 1:33
Much discussion has been devoted to the difference between management and leadership. There are many ways to define these important components of business. It has been said that leaders are born but management can be learned. This writer believes that … Continue reading
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