Posts Tagged ‘auto repair sales’

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8 Keys to Knowledge Sharing For the Auto Repair Business

Wednesday, December 26, 2012 20:14

The most significant benefit of knowledge sharing is the strengthening of relationships. The average consumer has a limited understanding of auto repair concepts and the mechanical aspects of a vehicle. For this reason they rely on people with the right … Continue reading

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7 Keys to Auto Repair Shop Cost Management

Wednesday, October 31, 2012 17:08

Managing cost in auto repair can have a major impact on sales and profitability. There are many components that affect operating costs and identifying, evaluating and measuring them will be time well spent. A shop that runs efficiently and manages … Continue reading

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Monitoring Auto Repair Shop Cost Management Efforts

Tuesday, October 30, 2012 23:51

Monitoring efforts at cost reduction will ensure their effectiveness as well as maintain focus on this important issue. Widening profit margins increases profitability and contributes to long term success. Often the demands of day to day business operations take up … Continue reading

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Managing the Cost of Tire and Auto Repair Sales

Tuesday, October 23, 2012 23:37

The key to controlling sales costs lies in process efficiency. If sales people are properly incentivized they will always strive to sell more. But if the sales process imposes limitations due to inefficiencies sales volume will be restricted. Prior to … Continue reading

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Managing the Cost of Marketing in Auto Repair

Monday, October 22, 2012 19:51

Marketing and advertising expenses are part of any business. In auto repair, marketing efforts focus on two primary objectives – customer retention and customer acquisition. Further, marketing expenses tend to rise and fall in correlation with business volume. In times … Continue reading

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7 Keys to Successful Relationship Building in the Auto Repair Business

Friday, September 28, 2012 20:21

The most successful people are those who invest wisely. Success can be measured in a number of ways but those who achieve the greatest success are prudent and careful when making investments. Whether instinctively or otherwise those who are most … Continue reading

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Managing Sales Relationships in the Auto Repair Business

Wednesday, September 26, 2012 16:53

Interaction at the point of sale is one of the most important factors in customer relationship building. Often it can be the single determining factor in a customer’s decision on whether or not to continue to do business with a … Continue reading

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12 Keys to Excellence in Auto Repair Sales

Saturday, July 28, 2012 19:43

If sufficient care is given to the repair sales process success will follow. Pricing, profit, and product mix are primary components of any service offering. Providing accurate competitive estimates are critical to earning business. Sales presentation and customer service are … Continue reading

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Evaluating Sales Performance

Monday, July 9, 2012 21:15

Measuring sales effectiveness is a necessary part of any business. Sales effectiveness can be measured in a number of ways. Obvious indicators are revenue and profitability – critical factors to immediate success. However, when evaluating long term success other factors … Continue reading

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Presenting an Auto Repair or Tire Estimate

Tuesday, February 21, 2012 1:24

Positive attitudes produce positive results, clear communication results in understanding and honesty builds trust. Nowhere are these facts more evident than when communicating an estimate to a customer. A very large part of why customers engage a company or individual … Continue reading

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Automotive Management Network

A place to exchange information …