Thursday, September 28, 2017 22:53
The interaction between the service advisor and the technician is still handled outside the software system by some shops. Managing these activities through the software system can have a major impact on productivity, sales and profits. The more these activities … Continue reading
Thursday, September 28, 2017 22:47
An area of activity that is sometimes handled outside the software system is parts sourcing and procurement. The reasons for handling things this way vary but if parts processing can be performed through the shop management system the benefits are … Continue reading
Thursday, September 28, 2017 0:11
The points in the repair cycle at which customer interactions occur are often handled outside the shop management software system. These activities are often based on processes that were formulated years ago and are still handled that way. As software … Continue reading
Thursday, September 28, 2017 0:06
Auto repair shop owners are usually very cognizant of the level of resource utilization in their business. They want to see all bays in their shop being utilized to their fullest. And they want to see all technicians spending all … Continue reading
Monday, August 29, 2016 20:33
The migration from one system or methodology to another is largely impacted by the situation the business is moving from and the situation it is moving to. Absorption of change will take place more readily when it’s minimized and controlled … Continue reading
Saturday, August 27, 2016 22:39
The state of a business and the way it processes transactions is an important factor in any system implementation. A software system must be a good fit for the way an automotive repair operation functions. The age of a … Continue reading
Friday, August 26, 2016 0:15
The people involved in a software system implementation are a critical part of the process. They can be even more important than the system itself. The employees of a business will have different attributes and traits that will impact any … Continue reading
Tuesday, October 1, 2013 0:27
Evaluating any company’s systems one would very likely discover a variety of different architectures in use at any given time. From the manual system on through to the most modern computerized systems available today most businesses will employ different system … Continue reading
Friday, October 26, 2012 21:34
An effective shop management system can have a positive impact on operating costs in a number of ways. Of course there are costs associated with system implementation and ownership but if they’re effective – systems will pay for themselves. The … Continue reading
Friday, September 28, 2012 20:21
The most successful people are those who invest wisely. Success can be measured in a number of ways but those who achieve the greatest success are prudent and careful when making investments. Whether instinctively or otherwise those who are most … Continue reading
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